Published on: 29 April 2025

We can support you to better understand your challenges and maximise the opportunities offered by digital innovation. We can also provide project resource to support client-side activities. 

Services include:

  • Business analysis – requirements definition and realisation
  • Bespoke web based solutions developed to work for you
  • Persona development- used to develop and test design, functionality and navigation 
  • Site map development - current state audit and facilitated redevelopment session
  • Content audit and editing
  • Current and future state process mapping (business process improvement)
  • Benefits management and business case development

Benefits

  • Improved user and staff satisfaction 
  • Increase operational efficiency 
  • Reduction in operational costs (e.g. through the automation of processes)
  • Reduction in paper transactions (e.g. through online solutions)

Visit our NHS web designers page to find out more about our design and development work with the NHS.